Friday, October 26, 2012

The Weave: Who Says It's A Grave State Of Affairs ??


I think I must be on new meds. For the second time in a row, I have only pleasant things to say!

Much of the latest feedback from consumers and workers on the purported Four Goals of
the 2020 Vision of Weaver Street Market Co-operative dealt with a desire to see the co-op help customers to be more discerning about buying local and organic by providing more info at the point of sale.

Lo and behold, we will be producing new tags in the immediate future which will give just that information. Thank you everyone in Merchandising and Marketing!

Next up, the Mayor of Carrboro just recently addressed a gathering somewhere in the Midwest (ok, I pay as much attention as I can!) on the subject of healthy living helping economic performance.

Well, I was thinking to myself, is that the job of government to impose or employers and the like to encourage? Lo and behold, the WSM Human Resources Department announce they will shortly be starting new Health and Wellness Programs to support we employees in understanding and implementing a more healthy lifestyle.

Leave aside that the fact that this may all be wasted on so-what's-wrong-with-a-tub-of-chocolate-ice-cream-at-midnight? Geoff. The point is the thought is right. Thank you Human Resources.

As to the picture accompanying all this good news. Since I wasn't complaining, I thought I'd just have some fun. So, it's basically Dr. Who at Halloween - with a few extras thrown in ...

Thursday, October 11, 2012

WSM Social Media Policy - Corporate Next Steps


Look, there are some who say that all I ever do with Weaver Street Market Co-operative is whine about its corporate office management team. Not today!

I think that their response to employee feedback on the proposed new Social Media Policy is actually quite thoughtful. Not all that I would have hoped for. But definitely they took the time to accommodate some of our concerns.

I met with both the General Manager (Ruffin) and the Human Resources Manager (Deborah), and my primary concern was that the proposed Policy as it stood pretty much forbade any criticism of WSM on social media at all. With immediate imposition of discipline if it happened.

A lot of folks - not just me - said in the employee feedback, you just can't do that. First Amendment. Freedom of Speech. I'm off the clock. I want my Mummy.

I suggested that they ease up a little on the Straight To Discipline, Don't Pass Go approach. And instead, adopt a somewhat more friendly, pat on the shoulder, be respectful, guideline approach.

They have done that. With some caveats.

There is still mention of discipline. Not sure one can avoid that, for reasons I come to in a minute. And they still talk about 'adverse effect' and 'disparaging' the co-op, without saying who decides what constitutes both.

Ok. I get from my conversations, especially with the General Manager, that they are not trying (per se) to stop critical posting about the co-op and its policy.

As Ruffin charmingly put it to me, "Geoff, if the intention of this policy was to stop you blogging, we'd have introduced it four years ago."

What I gather is that there have been incidents where one-on-one interaction between employees has bled out onto social media.

This is difficult. Ruffin and I spent an hour talking about harassment within the workplace. And what constitutes workplace.

Ruffin is actually much more generous (to employees) than I would be on this point. I came up with the idea of The Bathroom Door Rule.

The law and employee policy do not allow one person to make another person uncomfortable within the workplace. If a fella is talking to another fella in the bathroom, with the door closed, and a third fella, the subject of what the blokes are discussing, in what they believe to be the privacy of the bathroom, overhears that conversation, through the thin bathroom door, then that third person has been made to feel uncomfortable within his workplace, even though the conversation was supposedly private, and away from the immediate workplace.

I take the view that the immediacy and public nature of social media has created a virtual 'bathroom door,' and that, if there is posting on social media that makes an individual uncomfortable within their workplace, then it is fair for the workplace to bring that to the attention of the person doing the posting - at the very least.

The problem is this. As clever as I think I have allowed life to make me with the manipulation of words, even I can not find a form of words that distinguishes between a posting that potentially harasses an individual, and a posting that represents what I believe to be legitimate and democratic criticism of policy within my co-op.

This is compounded by the lack of independent definition and oversight of what constitutes 'adversely affect' and 'disparaging.'

The new Social Media Policy talks of the internal Dispute Resolution Process. And the ability of we employees to use it to resolve complaints that we might have. But, to be fair, it is a Process that is more suited to resolving disputes about interpretation of existing policy, not disputes about the policy itself.

As employee policy currently exists, along with the new Social Media Policy, if I blog criticism of co-op policy, and the corporate office management team find it disparaging and of adverse effect, I can be disciplined by them.

Well, if I am criticizing co-op policy, it is of its nature going to be disparaging. And not just of the policy, but of those who made it. Because one without the other is hollow.

What's more is there is going to be adverse effect. Of course there is. That's the whole point of the criticism. To change the policy. Which amounts to adverse effect!

If disciplinary charges are brought, as the Social Media Policy is worded, I would have no defense to the charge. Criticism of Policy = Disparagement + Adverse Effect = Discipline. And, because of the nature of the Dispute Resolution Process, I could not raise objection to the Policy itself, using that Process.

So. What to do? I think the answer is, suck it and see.

The WSM corporate office management team have an obligation to avoid activity by employees that could lead to discomfort in the workplace.

They have shown themselves open to the criticism that the new Social Media Policy could be abused to suppress legitimate discussion within the co-op. Bearing in mind that the Worker-Owner Mission Statement specifically admonishes all Worker-Owners to demonstrate co-operative principles, both within the workplace and in the community - which, as I pointed out to Ruffin and Deborah, is a command to discuss WSM matters openly in the workplace and in the community.

Ruffin (at least) has made it clear that he is not opposing such open discussion of WSM and its policies. He has said he is primarily concerned about individual harassment. He is not trying to stop folks having harmless fun or even engaging in legitimate protest online.

So. I will be writing to Ruffin and Deborah, to thank them for their changes, to raise my continued concerns, and to suggest that, at least for the moment, we move forward with the Social Media Policy as it stands, but with the caveat that it be interpreted with generosity, and that we all review its implementation in, say, a year's time.

As to the other changes to employee policy, I'm still not all that happy with the Confidentiality of Information section. But. One is never going to stop a corporate office wanting to keep all its paperwork private. Even in a co-op supposedly dedicated to transparency. So. I'll take my chances on that one ... !!

Wednesday, September 19, 2012

The Weave: Cherry-Picking 2022 Vision Feedback


A week ago, the workers of Weaver Street Market Co-operative received a write-up of the input we gave at our recent Annual Store Meetings on WSM’s 2022 Vision.

As with so much that trickles down to us from our all-powerful WSM corporate office management team, on the face of it, the write-up looked quite promising. Until you noticed what was missing.

For sure, I was overjoyed to be receiving any kind of document which publicly confirmed what we workers had ostensibly offered by way of input to a decision-making process in which we are supposed always to be fully and meaningfully involved.

But almost from the opening paragraph, the gaps and the condescending assumptions were obvious:

1) We were told that someone (er, actually me) had requested that everyone be involved in the decision-making, that we help move the vision to action, and that we have ongoing meetings.

Hmm. Almost. What I actually asked for was that we not simply be permitted to help implement the vision, but that we be allowed to help design it, too.

What we had so far was the vision of the corporate office management team. If we wanted it to be the vision of WSM, then a process had to be found whereby owners, stakeholders and workers could review the four goals advanced by the corporate office management team, and determine if these were the goals we wanted going forward, or if we would prefer different goals.

Otherwise, we would have a situation where the common needs of the co-op over the next ten years were being decided by a small group at the corporate office, and not by the body of stakeholders.

I specifically suggested that we use Panzanella on Monday evenings, when the restaurant is closed, to undertake this goal review.

There is no mention of any of this in the alleged comprehensive documentation of worker input at our Annual Store Meetings.

Of course, there isn’t. It would mean the corporate office democratically handing decision-making power to the stakeholders.

2) Neither is there any word of my second suggestion. Namely, that, when it came time to implement the vision, rather than merely seeking input from workers as to how they would like to implement the vision, WSM actually devolve to stores and departments the power to make those decisions for themselves.

Again, I’m not surprised this does not show up in our feedback document. Because, again, heaven forbid, it would mean taking power away from the self-selected few in the WSM corporate office.

Even though it makes perfect sense that those charged with implementing the vision are much more likely to be invested in that implementation if they truly helped to design the vision, and are the ones making the decisions as to how to implement it.

3) The other major omission is any negative reference to the new expansion project (three new stores), of which there has been plenty.

Workers are genuinely concerned that there are many important matters to be resolved from the last expansion project (not least the matter of the $7 million in debt still owing), all of which should be addressed before we start gallivanting around, creating more stress for the existing systems and processes.

Besides those specifics, there were two other issues which leant a certain stale flavor to the presentation in the document.

First, the opening paragraph kept talking about how ‘we’ were going to move this whole process forward. Without actually defining ‘we.’ In the past, this has usually meant the WSM corporate office management team. And there was little in the document to suggest otherwise this time.

Secondly, it was (at least for me) interesting to note that the corporate office are prepared to give us easy access to feedback (pretty little documents, in each of our mailboxes), when it suits their convenience. “Here you go chaps. What we in the corpo … I mean, what all of us have agreed ‘we’ are going to do about the corpor … I mean ‘our’ vision.”

But, when it is feedback that is not to their liking (“your new Social Media Policy is fascist crap”), you have to wade through the minutiae of our private Wikipedia site to find the document in question.

Sigh. And so it is that our blessed corporate office management team once again redefine democracy, transparency and inclusion in our very own brand of co-operation.

What can you do? Turn up at the WSM Annual Meeting. Speak up at your department meetings. Stand up to your store and department managers. And demand that all workers, owners and stakeholders be given a proper opportunity to decide for themselves what they want the goals of Vision 2022 to be, and how they want them to be implemented.

And maybe request that we have someone less partial handle feedback in future? Rather than having the corporate office take our … I mean, pick our cherries …

Uncontested Weaver Street Board Elections 2012


For the second year in a row, both of the Elections for Board Director of Weaver Street Market Co-operative (Consumer-Owner and Worker-Owner) are uncontested.

I'm not going to get into a discussion about the single candidate in each Election.

They may be root-and-branch co-operators, whose sole interest is the reintroduction of democracy and transparency into our co-op (though their Election Addresses suggest none of this).

But for each and every one of the seven years in which I have been involved with WSM, I have heard, from both worker and consumer, their repeated wish that we behave more like a co-operative.

Whether it is treating our workers better. Being more inclusive when it comes to planning the future. Behaving with social and environmental conscience when bad economic times hit. Rather than retreating into normal conventional capitalist knee-jerk fear.

And yet. When push comes to shove. When it is time to roll up our sleeves, and tackle the corporatist demon that has possessed our senior management team, where are you?

We have a Board of Directors of seven folks. Four of them are elected. Two each year. We can take back our co-op in no less than two years.

But not if we allow the establishment candidate to get a free ride each year.

Sigh.

Now, you may think that all I do is criticize. In my defence, I would say that I criticize only where I see what could be better. I never criticize without offering an alternative. And I am even-handed. I don't just criticize the WSM corporate office management team.

Plus, you will never hear me say anything bad about:

1) Those of my co-workers who have yet to discover the delights of going on a date with me.

2) All of you who believe that, with the possible exception of Shangri-La, there is no greater pleasure than an evening spent enjoying my performance as Pop Vox ... !!

Wednesday, September 12, 2012

Weaver Street Market Annual Report 2012


The WSM Annual Report has been published. And as usual, one needs a co-op sextant, three bottles of wine and half-a-dozen showers sensibly to negotiate the terribly pretty disinformation.

Sigh. Look. We are a co-op that is the largest food co-op in the South-Eastern United States. We employ 260 workers. We have some 15,000 consumer-owners. We have impact. We practically invented the farm-to-fork local food system.

I completely, absolutely, 100% acknowledge that. Applaud it. Congratulate every single one of us who makes it possible. But. That does not mean that we are perfect.

There are always ways we can be a stronger business and a better co-op (which I suggest extensively on the remainder of this blog).

That would be true of any co-op enterprise. But, in the case of WSM, it is especially true. Why? For three reasons:

1) Our corporate office management team decided, quite undemocratically, in 2007/2008, to engage in an expansion scheme to build a new store and Food House, which turned out to be a disaster of in-house management planning and implementation.

They then determined, unbeknown to the rest of us (with the exception of our rubber-stamp Board of Directors), to put us all $10 million in debt, in order to pay for the disaster.

Who cares? Well, we are all still paying for that disaster and its borrowing requirement.

Workers have been made each year to work harder for less, to come up with the some $2 million required each year to cover the repayment of principal and interest.

Consumer-owners are still receiving derisory dividends, while their corporate office management team cover up their past mistakes - and plan to make even more, by proposing to build three more stores (have a look at Goal 3, in the middle of the Annual Report).

Check the financial figures in this year's Annual Report. We still owe some $6.5 million. It will be years before this debt is completely wiped out.

In the meantime, our 'impact on the community' goes on taking an annual hit of $1.3 million, which is the interest/depreciation we have to set aside each year, just to service the continuing debt (before repaying any principal - between $500,000 and $700,000 each year).

And this is $1.3 million (interest/depreciation) plus $500,000/$700,000 (principal) we export out of our communities each year. Remember that when we praise ourselves for paying back $7.2 million into our various downtowns.

2) Our corporate office management team reacted to The Great Recession in a typically conventional capitalist fashion, quite abandoning all pretense of adherence to co-operative principles. And our Board of Directors let them.

All was cut costs, poke workers and pay attention only to sales. While muzzling any sign of dissent. It’s all I’ve been able to do even to get the WSM corporate office management team to utter the words ‘Social Bottom Line.’

3) The WSM corporate office management team have very cleverly distracted attention from (1) and (2) with extraordinarily professional PR these past four years – including the magnificent Annual Report this year.

How so? Let’s take a quick wander through that Annual Report, page by page:

A) First two pages. No mention of the deleterious effect of exporting some $2 million each year to out-of-town banks, to pay back the planning nightmare of the 2007/2008 expansion.

B) Page 3. This is a doozy. I love it when corporate offices ‘quote’ comparative figures, without giving their sources (for which I have asked, and have received no response to date).

So, you are given information about your co-op workers, which is intended to make you all warm and fuzzy about how we are being treated. Not true.

WSM compare the average annual wage increase of 5% (true) to ‘2-3% for other businesses.’ What other businesses? And who cares? We are comparing ourselves to what conventional capitalist exploitative grocery stores (think Wal-Mart) pay their workers? Really? That is our measure?

Plus, what they do not tell you is that, for example, sales over the past two years in my department alone increased by 25%. And you allow your corporate office to conclude that proper recompense for that effort is a pay raise of 5%? Really?

And bear this in mind. Every single financial figure and impact for which your corporate office management team congratulate themselves was and is made possible by your co-op workers. And yet. We see no 2022 goal suggesting that first and foremost we must now better reward our workers. Really?

C) Page 4. The figures. Profits. Right. We are still paying back some $6.5 million in long-term debt, and yet you allow your corporate office management team to set aside some $600,000 of YOUR $767,000 co-op profits, so that they can begin planning another expansion project (three new stores), a project about which you have been told next to zip.

D) Page 5 and 6. Your invited feedback on the corporate office management team's goals for 2022. Please note the delightful exercise in distraction. You are not told that you can turn around and say, um, we don’t like these goals. We’d like different ones. Why? Because this is the way democracy works in WSM.

In any other co-op, the management team take seriously the view that the co-op is a voluntary association of folk who democratically provide for their common needs, where the body of stakeholders are the ones deciding what are the common needs.

In WSM, the corporate office management team have decided that they, and they alone, determine what are your common needs. They then ask for your input, within the parameters they set. And there is then no vote. They, and they alone, decide what feedback they will include.

Can you change this? Why yes. Turn up at the Annual Meeting and say, no thank you. We’re grown-ups. We know how to tie our own shoelaces now. We’ll decide this for ourselves. And then let you, the hired help, know what it is we want you to do. Like other co-ops.

You might, for example, want to say, no, we don't want three more stores. We don't want to be bigger. We'd prefer just to be better
.

Are you getting the picture?

Monday, September 10, 2012

Employee Policy Feedback Available

My fellow Weaver Street Market Co-operative co-workers will remember that a few weeks ago we were invited to offer feedback on some proposed changes to WSM Employee Policy.

The most intrusive proposed change was that relating to Social Media Policy, where (in short) the WSM corporate office management team wanted to introduce a new policy which basically said any and all output by employees online would be judged as part of their work performance.

In a twist of irony, I'm not going to share the details of our rather pithy response. Not because it reflects the proposed new policy. Ptooey! But because my fellow workers offered their views in private. And I respect that.

So. Fellow employees, you can find the feedback on your break room computers. When the Storecentral.net page opens up at the beginning, go to the "HR & Training" tab at the top, click on it, look up at the top left, and voila, feedback on Employee Policy changes.

I can share this much. The overwhelming feedback from workers on the proposed new Social Media Policy was essentially, um: "Go f**k yourselves! When I'm off-the-clock, out of the store, and on my own time, I can do what I like. Aren't we supposed to be a co-op ... ??"

Of course, feedback which overwhelming rejects a proposed change in policy of our co-op does not necessarily mean that the proposed change will be rejected, notwithstanding our co-op's stated commitment to democracy and transparency.

Our General Manager's view of 'One Man (or Woman), One Vote' is that he has the only vote ...

Sunday, September 9, 2012

Friedrich von Hayek, Salma Hayek and my Economic Naughty Bits ...


As a former political love child of Margaret Thatcher in the Eighties (now, somewhat more center-left), it is perhaps not surprising that I still score a potential 2 out of 3 in agreement with Friedrich von Hayek, current economic pin-up icon of US Republican Tea Partiers [NY Times article, “Prime Time for Paul Ryan’s Guru”]:

1)  Like Fred, I believe that government has no business interfering with what I regard as the natural flow of economic forces [“Job Creation: Socialism or Social Justice?”].

Government can no more predict what people as a whole are going to do with their money than I’ve been able to determine what my last three girlfriends were going to do with my naughty bits.

It follows, therefore, that action by government to bend the economy to its will, whether by lowering taxes or increasing spending, is more about appealing to political base than actually changing the economy for the good, in any permanent way.

Any interference by government almost always produces some consequence of equal and opposite effect, which then requires corrective action, which then requires … and so on. Just leave the economy well alone.

Occasionally – and only very occasionally – it can be argued that temporary interference in the economy is necessary, not least because the immediate perceived benefit to society out weighs the longer term negative consequences.

I’m bound to say though that 9 times out of 10 the perceived short-term benefit is generally political rather than strictly economic.

2) I take the view that government should restrict itself to providing services that ameliorate the consequences of economic forces upon those least able to compete in the form of economy which most finds favor amongst human beings at the moment, namely the capitalist system.

In which regard, I prefer government programs that take a long-term interest in allowing folks to empower themselves to survive the ravages of the capitalist system.

But, in the meantime, I find myself agreeing with Fred that the best way to alleviate the short-term consequences of disadvantage at the hands of the capitalist system is simply to provide those at risk with the immediate wherewithal to cope. And I have proposed just as much to my very favorite President [“FOCUS On Poverty”].

3) I do not agree with Fred’s proposition of a ‘generality norm,’ where he says that any government program that helps one group must be available to all. I get the economic and philosophical logic. That we don’t want to produce stigma with means testing.

But for all my talk of not confusing politics with economics, the fact still remains that politics is the art of the possible, and it is politicians who implement economic policy, not purist economists – unless you live in a dictatorship.

The only way fully to adhere to Fred’s ‘generality norm’ is either to throw gobloads of the public’s money at folks who simply don’t need it. Which is what you have in the UK. And against which I spoke at the British Conservative Party National Conference in 1986, to a rapturous ovation from farmers and blue rinses, who had no idea that I was telling ’em that you shouldn’t be getting free education and free health care if you drive a Jaguar.

Or, you reduce government programs to an absolute minimum, so as to ensure that sticking to Fred’s admonition (of the same government programs for everyone) actually fits the size of the public purse. Which is why Tea Partiers claim to be such strong Hayekians. This is the cherry pick onto which they latch.

In the NY Times article linked to at the beginning of this Note, Adam Davidson opines that every mainstream economic theory of the past hundred years or so began life as a crackpot sideshow.

So it is that I perceive that the coming economic norm may already be finding favor in some fairly esoteric outposts (the Occupy movement) – along with one or two surprising mainstream ones (the British Conservative Party). It’s called ‘localism.’

It is the notion that people are not ciphers. They are … well … people. And that neither politicians nor economists, acting at the national or even the regional level, can predict what people will do. We are not rationale. We don’t follow patterns. We are bloody-minded. And we do the craziest things in any given situation.

The best way, therefore, to ‘harness’ economic forces so that they best serve the people is to let the people decide for themselves how they would like to design their economic destiny. And to devolve to those people the power so to design as close to them as possible.

One of the natural consequences of such devolution of democracy is the rise of mutualism. Whether in the governance of corporate entities, the distribution of welfare or the administration of public services, such as education and policing.

It is why I continue to have such hope for my own food co-op, even when it seems hell bent on emulating every nasty conventional corporatist antic that Enron, Wal-Mart or Fox News ever dreamt up.

And it is why also, among all the ‘omnishambles,’ I continue to have a wee bit of faith in the British Coalition Government. At least on the face of it, that Government appears to preach a belief in co-operation. A belief which will find considerable underpinning if said Coalition promotes to its ranks in the coming Government reshuffle one of the most ardent Conservative Party proponents of localism and co-operation, Jesse Norman, MP.

In the meantime, with the North Carolina sun pounding down, I think I will allow my mind to dwell more happily on the prospect of an economic policy where the person predicting what happens to my naughty bits is Friedrich von Hayek’s distant relative, Salma…

Friday, August 17, 2012

The Weave, 2022 Vision, Employee Empowerment - The Letter


I have made it a point never to criticize Weaver Street Market Co-operative management, policy, strategy or tactics, without offering an alternative.

In respect of the manner in which WSM management told us at our Annual Store Meeting they were going to plan and implement 2022 Vision, I'm doing it the other way round.

I offered the alternative already. Now I set out my criticism, in the letter I wrote to the chain of management, beginning with my Department Manager and ending with the General Manager:

"If you ever wanted to know why I engage in what I know distresses some in management, namely taking the discussion in our co-operative to a wider audience, even to the extent of disseminating what some of you consider internal documents, last night was a prime example.

The whole of the Annual Store Meeting came down to this: you will all be expected to raise it a notch, because we in management have a vision.

It doesn’t matter if it is a noble vision. It doesn’t matter if it is well considered. Passionate. Exciting. Far reaching. It is a vision that has been put together by a few, with little opportunity for those upon whom it depends for success having any meaningful input.

Does this matter? Yes. Logic dictates that your workforce will be more invested in any vision if it is a vision they helped to design. But more than this, you simply have no right to be abrogating to yourselves the right to design the vision alone.

It’s no good saying, but we employees can have input, when you stand before us and declare what it is you will be expecting from us to implement the vision. Enough of the major decision-making has been undertaken, so as to make our input superfluous.

It’s not so much the horse has bolted. It’s gone. The stable door’s been shut. The stable repainted. And the farm sold. And you’re asking me what name I’d like to give the horse.

Again, why does this matter? Because some of the primary principles of co-operation are equality, democracy and openness. There was little about last evening that suggested an equality of democracy in the fashioning and implementation of this vision.

I hope you prove me wrong. I hope that last evening proves to be only the beginning of the conversation about the 10-year vision. That there will be wider discussion in the co-op – discussion that is meaningful, not mere window-dressing. I hope there will be some attempt to devolve implementation of the vision down to the units and the departments. But the language of last evening makes it more hope than expectation.

To all intents and purposes what I saw last evening was not bare bones. It was driving force. Armed and ready to go. Leading food business in the Triangle. Three new stores. Increase sales to fund. All the result of many months of planning. And all without us.

I would have preferred that the planning, the discussion had commenced in the working groups now being touted. I take my view of co-operation in Weaver Street from the definition and principles defined by the ICA, from WSM’s Mission Statement, and from the Worker-Owner Mission Statement. I’m not sure where you take yours.

As such, I believe that strategy should commence with the body of stakeholders, not management. The latter can provide some talking points. But last night and the past few months have been about a lot more than mere subject heads.

If those working groups had been convened properly, I would have spoken out against further expansion. I would have asked that we pay off our existing debt, before outlining new capital expenditure.

I would have insisted that any new expansion place no burden on employees without their concurrence. And you’re placing burden without concurrence when you tell employees to raise it a notch, and you don’t give them an opportunity (in a co-op, where the principles of co-operation say we are equal) to say, no thanks.

I would have suggested that we have quite enough still to do absorbing the last expansion. Much remaining to get right. I would have wondered if ‘local’ does not actually mean providing for the needs of our immediate community (Southern Village). And whether it would not be better to find out what they, our immediate stakeholders want, not the rest of the Triangle.

Anyway. That would have been some of my specific input. The more important point is that it wasn’t sought when the major planning was under way. And there is little suggestion that, even if working groups are convened now, that input, even if it were to find favor with a body of stakeholders, would have any meaningful impact upon the direction management seem already to have chosen.

And that is why I widen the discussion. Because you won’t. And the principles of co-operation, the WSM Mission Statement and the Worker-Owner Mission Statement demand that you should.

On a couple of side notes. As a former management consultant, I was a little unhappy with some of the figures you presented in the opening section, comparing the performance of WSM with the alleged activities of other grocery stores. It is normal to give sources.

There has been a move in recent years, during these presentations, to make the dubious inference that certain practices are ‘standard’ or ‘normal,’ when no such justification is given for the assertion.

I would have questioned the statements at the time, but there was no Q and A section for that, and I did not want to swamp the General Discussion section. Again, it really is asking a bit much of us to try to cram last year and the coming year all into, what, 40 minutes of General Discussion, don’t you think?

I would be grateful if one of you could please go through each of the slides at the beginning, and provide me with the source for the comparative figures – sales increases (Micki said something about these being ‘normal’ for grocery stores; um, says who; and what is normal for a co-op is what that co-op decides for itself, with respect?), pay increases, et al.

There has been some discussion about the alleged separation of ‘governance’ and ‘operations.’ I think it is an illusion that serves those who wish to prevent wider discussion of strategy.

For me, the separation is between strategy and tactics. Stakeholders decide strategy, and the paid staff then implement the tactics. That is what is ‘normal’ in other co-operatives.

But it isn’t really separated. Ruffin might say that 2022 Vision is merely a tactical implementation of the strategy of the WSM Mission Statement. I would say that tactics is choosing the wallpaper for the new stores. Not deciding how many to build.

When you ask folks on the cash register to sell co-operative ownership, they are promoting governance. When management makes decisions that affect what owners may expect, that is operations straying into governance. When the Board sets the budget, it is defining operations.

When governance drafts a Mission Statement that says that the work experience should be fulfilling, and a manager says that the Mission Statement is not co-op policy, then that is a conflict between governance and operations.

When operations craft changes to Employee Policy, which, on the face of them, interfere with a work-owner’s duty to promote co-operative principles in the community, then that is another conflict between governance and operations.

There is another way of looking at the dichotomy, specifically as it relates to 2022 Vision. If one says that 2022 Vision is governance, then operations have no place promulgating its design. Instead, as a worker owner, there should be separate discussion available to me.

If, however, one is advancing the argument that 2022 Vision is within the purview of operations, then I am a part of operations too, and I should have equal impact upon its design.

Otherwise, we have created a tri-partite model of co-operation: governance, management and staff. A model that is not recognized by John Carver, or by any other aspect of co-operation that I have seen or read.

So. The distinction between governance and operations is not as clear as some would like. What the distinction does require, and it is pretty much all that it demands, is that Directors and worker-owners have no right, in that capacity, to tell a member of staff what to do. And operations may not bypass their accountability to stakeholders and the Board of Directors.

Finally, I will be returning my 360 Evaluation this year uncompleted. Frankly, after last evening, I do not feel it makes any difference. You will make the decisions you make in any event.

And to be honest, whether you think there should be equality, democracy, transparency and openness in a co-op, indeed and perhaps, because I think that you do not, when co-operative principles demand that there should be, I regard this letter and any responses as open material.

If you believe in what you say, then you should have enough conviction to stand by it publicly. I do.

All the best,
Geoff"

Wednesday, August 15, 2012

The Weave, 2022 Vision and Employee Empowerment


Workers of The Weave, it’s entirely up to you. If you want real input to 2022 Vision (which is being presented at each of our Annual Unit Meetings), then read on. If not, sit back, enjoy the raffle, and expect in this coming (and in future) years to continue to be told to work harder, for less.

Don’t get me wrong, the Vision 2022 which Ruffin and my store management team presented with passion was very compelling. But it was theirs. Not ours. They spent the last 6 months designing our destiny for us.

I didn’t waste too much time last evening on my preferred alternative Vision 2022. You can read it elsewhere. And besides, there wasn’t enough time.

I focused on one thing. Trying to get them to understand that sustainability of a 10-year vision in a co-op requires that those you want to implement the vision (your employees) be invested in it. And we employees will only be invested in it, if we had a hand in designing it, and if we then have a hand in deciding how to implement it.

Well, came the retort, this is only the beginning. Hmm. If it’s only the beginning, and nothing is yet set in stone, how come half the meeting was spent with our Store Manager telling us (not inviting, not asking, telling us) that the Vision (which has not yet been finalized) will be implemented by requiring each of us to “raise the bar.”

Er. Sounds like a done deal to me. Also sounds like working harder to me. Forget, for why. I’ve run that argument for so many years I’ve lost count. Today, I’m interested in, says who? In a co-op. Where we are all equal. And decision-making is supposed to be consensual.

Sigh.

Oh well. Never say die. I didn’t. And I proposed three ways of rendering the whole 2022 Vision process a tad more sustainable:

1) Since management insisted 2022 Vision was not yet a done deal, I challenged them on the assertion. Suggested that WSM use Panzanella on Monday evenings, to convene discussion groups of workers and consumers, to consider any and all aspects of planning for the next ten years.

2) Argued that sustainability of implementation required devolution of decision-making to the units and to departments. Once the Vision has been agreed, and overall annual budgets set, let units and departments make all the decisions of implementation themselves. This is not as wild as it sounds.

3) Open up an Online Forum for wider and continuing discussion. A template already exists. It was created back in 2008.

If any part of these suggestions makes any sense to any fellow workers of The Weave (and Panzanella), then go ahead and raise them at your own meetings. Or. Sit back. And wait for diktat …

Tuesday, August 14, 2012

The NY Times 'Ethicist': Social Media and Harassment


As chance would have it, a letter on 'The Ethicist' page of 'The New York Times' this past Sunday deals with the ethics of an employer seeking to regulate employees' postings on social media sites.

The letter posits an extreme example. But the principles that I have been arguing remain the same:

1) Postings by employees must be shown significantly and unavoidably to be impacting the workplace and co-workers, before an employer gets involved.

2) If harassment is alleged, then it must be objectively demonstrable that the employee feels harassed in the workplace, before an employer get involved. It's not enough for an employee simply to say, I feel harassed. Not if the harassment is not taking place in the workplace.

3) The fullest opportunity should be given to the allegedly offending employee to cease and desist before any disciplinary action is taken.

And yes, this little gem is winging its way to the WSM corporate office management team as well ...

Call To Arms: Stop Weaver Street Market Censorship - Research and Advice


The opening line of the Weaver Street Market Co-operative Worker-Owner Mission Statement demands that all "worker-owners demonstrate co-operative principles ... in the workplace and the community." How can we do that when the WSM corporate office seek to muzzle our advocacy of co-operative principles in the workplace and the community?

That is the essence of my opposition to the changes that the WSM corporate office management team are proposing to the clauses in WSM Employee Policy dealing with 'Confidentiality of Information' and 'Social Media Policy.' And it is why I have now renewed my own worker-ownership.

It is also one of the many items of interest upon which I came while engaging in further research upon these subjects, and seeking some advice from one or two institutions. All of which I forwarded to the WSM corporate office management team:


"Dear Ruffin, Deborah, Board and Community Stakeholders of Weaver Street Market Co-operative,

I write further to my first e-mail concerning the proposed changes to Employee Policy, put forward this past week by the Weaver Street Market Co-operative Corporate Office Management Team. This after further research and taking advice from certain legal bodies with respect to civil rights.

My concern in essence is this: we are not merely a conventional business, able therefore only to employ conventional business language. We are also a co-operative enterprise, and should therefore qualify the conventional business language with caveats that incorporate the sensitivities of co-operative principles, to which we claim to subscribe.

Just as an example, but an important one (certainly it is what has inspired and guided all of my public advocacy about WSM these past seven years), the opening line of the Weaver Street Market Co-operative Worker-Owner Mission Statement demands that all "worker-owners demonstrate co-operative principles ... in the workplace and the community." How can we do that when the WSM corporate office seek to muzzle our advocacy of co-operative principles in the workplace and the community?

Let me begin, therefore, by enunciating the important co-operative provisions which WSM say they support, but which are glaringly absent from the proposed changes. So, the Values of Co-operation, as defined by the International Co-operative Alliance, and to which WSM say they subscribe, state the following:

Co-operatives are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity. In the tradition of their founders, co-operative members believe in the ethical values of honesty, openness, social responsibility and caring for others.

The Weaver Street Market Co-operative primary Mission Statement has the following provisions:

·  Fair - mutually beneficial and non-exploitative
·  Inclusive - accessible to the whole community
·  Interactive - creates opportunity for community interaction
·  Empowering - enables fulfilling work and customer experiences
·  Educational - develops an informed community

The Weaver Street Market Co-operative Worker-Owner Mission Statement (in full) demands the following:

As worker owners we demonstrate the co-operative principles through our actions in the workplace and the community. Our mission is to create opportunities for all workers to take responsibility for the business, participate in decision making, contribute to the community, and benefit from their involvement

These three excerpts represent co-op policy in WSM that is superior to Employee Policy, which can not therefore be in conflict with the superior co-op policy. You can not, therefore, introduce changes to Employee Policy which seek to curtail democracy, openness, accessibility by the community, community interaction, fulfilling work experiences, an informed community, or the ability of worker-owners freely to demonstrate co-operative principles in the workplace and the community.

Your proposed changes to 'Confidentiality of Information' and 'Social Media Policy' do just that.

There is no language in your proposed changes seeking balance between the imperatives of business and co-operation. No safeguards for those honestly pursuing the demand to demonstrate co-operative principles in the workplace and the community. No objective definition or examples offered of what is meant by 'legitimate business interest' or 'adverse effect.' Rather, we are left with the impression that such will be defined, at whim, by the WSM Corporate Office Management Team.

Finally, there is no mention of North Carolina's Retaliatory Employment Discrimination Act, specifically NC General Statute 95-241, which prohibits disciplinary action for acknowledged public whistle blowing.

Most very restrictive clauses dealing with 'Confidentiality of Information' are to be found in companies which create intellectual property as their primary enterprise. That is not the case with WSM.

Bearing that in mind, and what I say above, I would be happier to see a less restrictive clause on 'Confidentiality of Information,' much along the more specific lines of the one I suggested in my previous e-mail, together with caveats protecting employees who disseminate information in pursuit of the superior co-op policy iterated above, and where discipline is not to be considered if there has been no malice, no monetary gain, and no substantive damage to customers, employees or more precisely defined legitimate commercial concerns.

Please also bear in mind this point. All worker-owners are proprietors of WSM. So we are all, equally, proprietors of information to which WSM is privy. Subject to rules of disclosure relating to personnel and customer records, all proprietors have an equal right to disclose or not disclose information which is proprietary to WSM's proprietors.

In the same fashion, I would be much happier to see no 'Social Media Policy' at all. I think we should be treated as adults, who know how to protect the interest of the co-op we all love. A slight modification of that view would be to have 'Social Media Policy' included in 'Communications with Media,' by the simple remedy of including Social Media with other forms of Media to be contacted. So that the only restriction would be making clear that posts are personal, not corporate.

If it was truly felt necessary to enunciate more control over Social Media interaction than this, then I would suggest a more comprehensive 'Social Media Policy,' one offering exactly the same caveats as I propose above, for 'Confidentiality of Information,' and also setting control within the context of a generous understanding of the popularity of Social Media, and the desire of WSM not to interfere with employees' freedom of belief and expression away from the legitimate workplace.

Examples can be found on the following web-site (in addition, I set out in full at the end of this e-mail one of the better examples I've come across):


Plus, I link to a web-site which sets out some of the pitfalls for employers in trying to draft Social Media Policies that are too restrictive, especially those that seek to curtail commentary about work when off the clock:


On a final and personal note, I would like confirmation that my writings of the past seven years will not fall foul of the proposed changes, if I continue with them. And, if there is any suggestion that they might, I would like specific clarification as to why.

All the best,
Geoff



Example of Social Media Policy

A. Policy Statement

Whether or not a employee chooses to create or participate in a blog, wiki, online social network or any other form of online publishing or discussion is his or her own decision. However, recognizes that emerging online collaboration platforms are fundamentally changing the way individuals and organizations communicate, and this policy is designed to offer practical guidance for responsible, constructive communications via social media channels for employees.

The same principles and guidelines that apply to the activities of employees in general, as found in the and ’s Professional Conduct Policy, apply to employee activities in social media channels and any other form of online publishing.

Our organization fully respects the legal rights of our employees in all countries in which we operate, including their rights under the National Labor Relations Board to engage in concerted and protected activities, and any part of this policy which interferes with or "chills" the legal rights of our employees will not be enforced. In general, what you do on your own time is your affair. However, activities in or outside of work that affect your job performance, the performance of others, or 's business interests are a proper focus for company policy.


B. Definitions

1. Social Media Channels - Blogs, micro-blogs, wikis, social networks, social bookmarking services, user rating services and any other online collaboration, sharing or publishing platform, whether accessed through the web, a mobile device, text messaging, email or any other existing or emerging communications platform.

2. Social Media Account – A personalized presence inside a social networking channel, initiated at will by an individual. YouTube, Twitter, Facebook and other social networking channels allow users to sign-up for their own social media account, which they can use to collaborate, interact and share content and status updates. When a user communicates through a social media account, their disclosures are attributed to their User Profile.

3. Social Media Disclosures - Blog posts, blog comments, status updates, text messages, posts via email, images, audio recordings, video recordings or any other information made available through a social media channel. Social media disclosures are the actual communications a user distributes through a social media channel, usually by means of their social media account.

4. External vs. Internal Social Media Channels – External social media channels are social media services that do not reside at a domain. Internal social media channels are located at a company- owned domain, require a password to access and are only visible to employees and other approved individuals.

5. User Profile – Social Media Account holders customize their User Profile within a Social Media Channel with specific information about themselves which can be made available others users.

6. Copyrights – Copyrights protect the right of an author to control the reproduction and use of any creative expression that has been fixed in tangible form, such as literary works, graphical works, photographic works, audiovisual works, electronic works and musical works. It is illegal to reproduce and use copyrighted material through social media channels without the permission of the copyright owner.

7. Hosted Content – Text, pictures, audio, video or other information in digital form that is uploaded and resides in the social media account of the author of a social media disclosure. If you download content off of the Internet, and then upload it to your social media account, you are hosting that content. This distinction is important because it is generally illegal to host copyrighted content publicly on the Internet without first obtaining the permission of the copyright owner.

8. Embed Codes – Unique codes that are provided to entice others to share online content without requiring the sharer to host that content. By means of an embed code, it is possible to display a YouTube user’s video in someone else’s social media account without requiring that person to host the source video file. This distinction is important because embed codes are often used by copyright owners to encourage others to share their content via social media channels.

9. Controversial Issues – Issues that form the basis of heated debate, often identified in political campaigns as wedge issues, since they provoke a strong emotional response. Examples include political views, health care reform, gun control and abortion. Religious beliefs may also be controversial, particularly to those intolerant of beliefs different from their own.

10. Official Content – Publicly available online content created and made public by our company, verified by virtue of the fact that it is accessible through our corporate website .

11. Inbound Links – An inbound link is a hyperlink that transits from one domain to another. A hyperlink that transits from an external domain to your own domain is referred to as inbound link. Inbound links are important because they play a role in how search engines rank pages and domains in search results.

12. Link Bartering Exchanges – Trading or purchasing inbound links from other domains exclusively for the purposes of lifting your domain in search engine page results.

13. Tweets and Retweets – A tweet is a 140 character social media disclosure distributed on the Twitter micro-blogging service. Retweets are tweets from one Twitter user that are redistributed by another Twitter user. Retweets are how information propagates on Twitter.


C. Objectives

1. Establish practical, reasonable and enforceable guidelines by which our employees can conduct responsible, constructive social media engagement in both official and unofficial capacities.

2. Promote a safe environment for employees to share subject matter expertise that is not proprietary and earn management's recognition for the outstanding use of social media for business.

3. Prepare our company and employees to utilize social media channels to help each other and the communities serves, particularly in the event of a crisis, disaster or emergency.

4. Protect our company and employees from violating Municipal, State or Federal rules, regulations or laws through social media channels.


D. Guiding Principles

1. Our organizations trusts and expects employees to exercise personal responsibility whenever they use social media, which includes not violating the trust of those with whom they are engaging. Employees should never use social media for covert advocacy, marketing or public relations. If and when employees use social media to communicate on behalf of , they should clearly identify themselves as employees.

2. Only those officially designated can use social media to speak on behalf of our company in an official capacity, though employees may use social media to speak for themselves individually or to exercise their legal rights under the National Labor Relations Act.

3. When you see misrepresentations made about by media, analyst, bloggers or other social media users, you may certainly use your blog, social networking account, or someone else's to point that out. But you may only do so in an official capacity if you follow the terms of this policy.

4. Different social media channels have proper and improper business uses. For example, members of social networks are expected to read, and when appropriate respond, to questions asked of them from another member of their social network. It is important for employees to understand what is recommended, expected and required when they discuss or -related topics, whether at work or on their own time.

5. Employees are responsible for ensuring that all contractors, vendors and agencies that the company has a formal relationship with have received and agreed to abide by these guidelines in writing.

6. Employees are responsible for making sure that their online activities do not interfere with their ability to fulfill their job requirements or their commitments to their managers, co-workers or customers."

Saturday, August 4, 2012

I Answer My Own Call To Arms ...


Today, I become a Worker-Owner with Weaver Street Market Co-operative. Again. Because, sometimes, personal integrity requires that you put right a mistake that you have made in the past.

The Mission Statement on the Worker-Owner Application Form, the one to which we all (including the WSM corporate office management team) subscribe when we sign that Application Form, states this:

As worker owners we demonstrate the co-operative principles through our actions in the workplace and the community. Our mission is to create opportunities for all workers to take responsibility for the business, participate in decision making, contribute to the community, and benefit from their involvement.

It is this same Mission Statement that inspired me to become a proprietor of WSM back in 2006. The notion that I should become responsible for an enterprise, not just of the economy, but of the human spirit, on an equal basis with all others in the enterprise, equally responsible for safeguarding our combined destinies and the soul of the enterprise itself. This turned me on.

Along with the concept that our combined destinies were to be shaped by the declaration that success of our joint enterprise would not be determined by stale financial parameters alone, but by tending to the stated common needs of the equal participants.

What a simple but joyous idea. We all decide what we want, what we need. We then decide, together, how best to meet those needs. Including, but not limited to, financial comfort. And finally, we apportion to the participants roles that define job alone, not status, since our status is that we are all equal. That’s what co-operation demands. And what the Mission Statement confirms. That we are all equal proprietors, equally responsible for the success of our joint enterprise.

My experience to that point, in the field of political economy, had been only with the stale, depressing, soul-crushing macroeconomic model of: Growth is all. Expansion the key. During good times, get bigger. During bad times, improve productivity (aka screw the worker harder). ‘Return’ meant only financial dividend.

Yet here in co-operation was a system which bypassed the sterility and the inhumanity, and treated participants as intelligent human beings, able to determine for themselves what they needed to do to provide for themselves. And to do so without trampling all over workers, the community and the environment.

Excellent. So, I signed up. And went looking for the conversation about common needs. And I’ve been looking ever since. It doesn’t exist. So. I began one of my own. This blog. Sometimes serious. Often impertinent. Occasionally silly. But always about bearing witness, both in our co-operative and in our community (as our Mission Statement demands), to actions of a few in our co-operative which adversely affect and denigrate our co-operative mission.

I guess the WSM corporate office management team grew tired of the witness. In the Fall of 2010, they engineered against me a case of Emotional Harassment involving a member of the corporate office, and brought, dubiously, under Employee Policy.

The case was a nonsense. As I told the WSM Human Resources Manager at the time. But, on that day, all notion of joint enterprise was ignored. Equality forgotten. Common need set aside. Instead, the conventional capitalist model of arbitrary authority, abrogated by a few to themselves, interpreted by them alone, and wielded without accountability, ruled the moment.

I was disciplined. I was also warned, quite bluntly, that the corporate office management team had had enough of my ‘witness,’ and that, if I wrote any more with which they found disfavor, they would find ways further to discipline me. I didn’t believe the Human Resources Manager. How could I? It went against all the precepts of cooperation, and was counter to the same Worker-Owner Mission Statement that we had both signed.

Yet, half a year later, the axe fell. I found myself being dragged into disciplinary meetings for the most ridiculous of infractions. Eventually, I refused to answer the charges, and merely asked why I alone was being brought up on these fanciful charges. At which point, I was told (I think in a moment of unguarded exasperation (oops)) that I was the only employee being monitored by the corporate office.

Which is when I made my mistake.

Leaving aside the obvious possibility that such a statement amounted to illegal practice on the part of the corporate office management team (harassment, retaliation, bias, et al), the beauty of arbitrary authority is that it is … well … arbitrary. The very nature of cooperation leaves itself open to folks to abuse the loose communal structure, and slip away into the dark corners, and wield influence without check or balance.

Sometimes, I believed, personal integrity was not just about winning the good fight. It was about personal survival. And this was a personal fight that would only lead to blemish of my reputation. A blemish which, again, I believed, would affect all else that I wished to accomplish, both within WSM and elsewhere.

I resigned my Worker-Ownership, so that the corporate office management team would no longer feel threatened. I continued with my writing. But I sensed that my ‘witness’ would not cause the insecurity that the possibility of election to the Board of Directors might engender.

When I explained this reasoning to a fellow Worker-Owner colleague, who asked why I had resigned my Worker-Ownership, her answer was blunt and, I’ll be honest, painful: “That’s not a good enough reason.”

I felt it was. And, since we are being so honest, I felt more. Where, I wondered to myself (but not aloud), where have you and the other Worker-Owners been, when I have been bearing this witness, seemingly on my own? Who are you to criticize me, when I have never seen you standing by my side, when confronting the arbitrary authority that our corporate office management team has become?

Not exactly the most gracious of thoughts. But then, we tend not to be at our most gracious when we are being invited to own up to the basic truth we are merrily denying. Er. Kind of my point with the WSM corporate office management team.

Well. In any event. That’s where matters lay. For a while. The writing continued. But, I couldn’t help feeling that it was more out of compensation, than with any real prospect of attaining any result. Until this year.

First, I came across disturbing information about who might actually own the assets of WSM; assets which, in accordance with normal practice, and our catchy little come-on, “Community-owned Grocery,” ought to be owned by the wider membership of WSM.

Then, I became aware that the same self-appointed few in the corporate office management team, who were so happily abrogating arbitrary authority to themselves left, right and center, were now claiming to themselves the sole right to draft a vision for the co-op for the next ten years.

I bore witness to both. And all hell broke loose. And so it was, this past Thursday, the corporate office management team posted proposed changes to Employee Policy, effectively to put an end to any and all further co-operative witness - by anyone - upon threat of dismissal.

I do not know when exactly the corporate office management team sold out. I do not know precisely why they abandoned all pretense of supporting co-operation. But I can guess.

At heart, the wider mission of WSM, to provide a self-sustaining, farm-to-fork local food system, is an admirable one. But it is one which depends for its success upon the open and democratic support of the membership of WSM. Simply put, this is because the producers are the ones being supported. But they have no money. That has to come from the consumers and workers. And that support has to be willing. That requires transparent, democratic, accountable and voluntary co-operation.

Somewhere along the line, the corporate office management team lost faith in the human spirit. Believed that they and they alone could be trusted to be the guardians of this vision. That alternative ideas were not to be trucked. That criticism would be an unwarranted interference. And that democracy and accountability needed to be curbed, if not completely eliminated.

And as their primary weapon, they began to employ fear. In place of democracy. Fear that a recession would kill WSM, unless we followed the dictates of the corporate office management team. Fear that dividends would dry up. Fear that we would lose homes and livelihoods, our retirement plans, our children’s college educations, if we strayed from the path of their financial rectitude, and listened to those ridiculous siren voices demanding that co-operation be what it is supposed to be: a living social statement – an alternative, sustainable way of engaging in morally, socially and environmentally acceptable business.

And then the corporate office management team began to employ more pointed fear, against workers directly – and individually. Fear that jobs would be lost, discipline enacted, promotions sidelined, pay raises suspended, if any spoke out against the central diktat.

Annual Store Meetings, the only venues left for the democratic conversation which co-operation requires, became sterile dog-and-pony presentations by the corporate office management team, where arbitrary demands by that same team, for workers to work ever harder for less, were to be accepted, without comment, in order to finance a vision that the corporate office management team now designed, on their own, behind a combination lock in Hillsborough, all the while dishonestly dressing up those demands as ‘Standard Financial Goals,’ and pretending that the Annual Store Meetings were democratic imprint by workers on consensually-determined future plans.

And I fell victim to that fear. Ignoring the lesson of history: when you back down, in what you think is a gesture of compromise, arbitrary authority does not respond in kind; it merely continues its advance forward. And so, the corporate office management team now seeks to eliminate any future possibility that the workers of WSM will engage in open discussion of the aims, ambitions and plans of WSM, by introducing the muzzle.

Effectively, the proposed changes to Employee Policy come down to this: workers may not disseminate information the corporate office management team deem proprietary to them; and if workers discuss publicly (especially online) any matters pertaining to WSM with which the corporate office management team finds disfavor, it will count as adverse work performance.

Which is the primary reason I determined to undo my mistake, and become, for the second time, a Worker-Owner with WSM. As an owner, and therefore a proprietor, of WSM, it is not for another equal proprietor of WSM to tell me what I can or cannot do with information that is proprietary to me, too.

As a proprietor of WSM (indeed, even as an ordinary stakeholder, but being an owner underscores the point magnificently), I have used my blog primarily to bear witness to those moments when the few in WSM have acted in a way that is adverse either to allowing our co-operative to act as a co-operative, or to achieving the ends to which those same few have said they are committed.

I use that language carefully. Since the proposed changes dwell long and hard on potential behavior by employees which is adverse in its effect to our cooperative. I maintain that the ones acting in a fashion, which has adverse effect upon our co-op, are the corporate office management team. Not always. But on those occasions when I have used my blog to point out the same. And now, when they seek to introduce draconian censorship to prevent any future discussion of the adverse effect that they have.

As to discussing that adverse effect in public, it is the God-given right of every American worker, outside of work, off the clock and away from management, to bitch quite heartily about their work and their boss. Whether that bitching takes place in a bar or on Facebook makes no difference. No employer, and certainly not a socially-conscious co-operative, has the right to legislate how we feel outside of work, nor to regulate how we then express that feeling.

Down that path lies totalitarianism.

And that is the second reason for my becoming a Worker-Owner again. Whatever the reason for the corporate office management team losing their belief in democratic co-operation, mine remains as strong as ever.

One does not guard against the arbitrary wield of unsustainable power by accommodation. One protects by speaking out, standing up, and being counted. I intend to be counted in two month’s time, when I vote for a candidate in the Worker-Owner Board Election, and we Worker-Owners elect, perhaps for the first time, a representative who truly speaks for all of we ordinary workers (again, as our Mission Statement demands), who work our hardest every day, because we still believe in an ideal which can once again become Weaver Street Market Co-operative – the one defined in our Worker-Owner Mission Statement.